A good way to lose customers is this.
I converted to Quicken a few years ago because Microsoft Money was discontinued. Now I’m told that if I don’t purchase the software again, I will not be able to use it anymore (without the online downloading of data, it’s useless to me). They’ve conveniently allowed me to have a $10 discount due to my owning a current version, so instead of $70, it’s only $60.
This is annoying. In fact, I’ll go with, “Fuck you, Quicken.”
I could stand them demanding a yearly fee for providing support for online services, however I question that this requires much effort on their part. In fact my price point on this would be around $10. $60 is screwing me, and I don’t like it.
Now I have a decision to make. Stick with a company I feel is screwing me, or go with someone else.
To be continued.
Wave online accounting. Free. Does payroll. Pretty sure it can import Intuit data.
Angelos: I will certainly check it out. How do they generate revenue? I’m not opposed to paying for good software, and I’d like to be relatively sure that whatever I pick will be around for a while.
It is only $50 from Amazon: http://www.amazon.com/Intuit-Inc-419324-Quicken-Deluxe/dp/B008RA5A00/ref=pd_bxgy_sw_text_y
And if you’re buying TurboTax, there’s a $35 discount code for buying Quicken at the same time.
So $15 for 3 years “subscription”? Enh…
I did get fed up with Quicken a while back, and have been using an “ad hoc” solution (i.e. manually checking statements/bank accounts and periodic updates of a manual spreadsheet for “big picture”). On the list of things to fix in the next year or two.