I know nothing about AOL.
I know nothing about AOL’s services, customer treatment, or business practices.
I’ve never had an AOL account and been one of “them.”
However, this link, forwarded to me by Meandering Starre shows a depth of disprespect that is unconscionable.
I honestly don’t know what I would have done in Vincent’s shoes, but I doubt I would have been nearly so composed. Makes me want to record all of my customer service calls from now on.